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PRIVACY POLICY

Float & Wellness Hub Privacy Policy

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The General Data Protection Regulation (GDPR) 2018

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This privacy policy outlines how Float & Wellness Hub collects, uses, and maintains information from our clients using our services. This policy applies to our center, website, and any services offered by Float & Wellness Hub.

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Personal Data We Collect: 

We collect personal information such as your name, date of birth, and contact details (phone number and email). This data is essential for identifying you as a consenting individual over 18 years of age and for managing your bookings through our secure online system. If you have provided consent, we may also use your email address to send you marketing communications.

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Data Storage and Security: 

Once your personal information is collected, any paper records will be retained for one year and then securely destroyed. Access to your data is restricted to authorised administrative staff, and all electronic data is stored securely on our systems or locked in our office.

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Legal Basis for Processing Personal Data: 

The legal basis for processing your personal data is contract and consent. By using our services, you are providing clear, signed consent for us to process your personal data for the specific purposes outlined above.

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Your Rights:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.

  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.

  • Right to Erasure (Right to be Forgotten): You have the right to request that we delete any personal information we hold about you.

Cookies: 

We use cookies on our website to improve your experience and for analytical purposes. For more details, please visit our Cookie Declaration page.

 

Contact Information: 

If you have any questions about this privacy policy or how we handle your personal data, please contact us at:

 

By using our services, you agree to the terms of this privacy policy.

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